Terms of Service

By affirmatively accepting TroughIQ's consent prompt, you agree to these Terms and the Privacy Policy. If you do not agree, do not use the Service.

TroughIQ is a protocol, biomarker, and adherence tracker for adults managing hormone-replacement or performance regimens. It stores the data you enter, models projected levels, tracks scheduled doses, and (optionally) shares data with a coach you choose.

TroughIQ is not a medical device and does not provide medical advice, diagnosis, or treatment. Content, projections, reference ranges, and suggestions are informational only. Nothing in the Service is a substitute for professional medical advice. Always consult a licensed physician before starting, changing, or stopping any protocol, medication, or supplement. You are solely responsible for your health decisions.

You must be 18 or older. The Service addresses adult topics and is not intended for minors. By using it you represent that you are 18+.

• Keep your credentials secure; you are responsible for activity under your account.
• You may connect third-party services (Google sign-in and Hevy). Their use is governed by their own terms.
• Do not attempt to access another user's data or reverse-engineer the Service.

You agree not to use the Service to violate any law, infringe others' rights, upload malicious content, or attempt to bypass security or access controls.

You own your data. We process it as described in the Privacy Policy. You may export or delete it at any time. Deletion is permanent.

The Service, its software, design, and content are owned by CruzNet LLC and its licensors. We grant you a limited, non-transferable license to use the Service for its intended purpose.

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, or non-infringement. We do not warrant that the Service will be error-free or uninterrupted.

To the maximum extent permitted by law, CruzNet LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any health outcome, arising out of or related to your use of the Service. Our total aggregate liability shall not exceed the amount you paid us (if any) in the twelve months preceding the claim.

You may stop using the Service and delete your account at any time. We may suspend or terminate accounts that violate these Terms.

We may update these Terms. Material changes update the effective date and, where we have your email, are notified by email. A material new version triggers a new, non-blocking request for affirmative acceptance.

These Terms are governed by the laws of the State in which CruzNet LLC is organized and the federal laws of the United States, without regard to conflict-of-law principles.

Questions about these Terms? Use the in-app form at Settings → Feedback.